Yesteday I noted that my FitBit Charge HR fitness activity tracker was behaving badly. Occasionally I would get no response at all from it. Other times it would display a stop-watch like display that I didn't even know it had. I tried to do a reset per the company's web site support but no change. Then I noted that a fully charged battery was only lasting about 2 hours vs. the 5 days advertised. This morning I called FitBit Customer Support at 1-877-623-4997. FitBit Customer Support was courteous and friendly, but didn't seem to really know any more about the device than I do. So, they are sending me a new one under warranty, which, I've been promised, will arrive in 7 - 10 business days.
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